Terms of Service & Legal Notice

Last updated: January 2025

These Terms of Service govern your use of the BÄKO website and the services we provide. By accessing our website or requesting our services, you agree to be bound by these terms.

Name: BÄKO-ZENTRALE eG
Legal Form: Registered cooperative (eingetragene Genossenschaft, eG) — Freigestelltes Institut / Freigestelltes Kreditinstitut (exempt institution / exempt credit institution)
BaFin-ID: 10108317
Bak Nr.: 108317
Registered Office: Am Kiekenbusch 4, 47269 Duisburg, Deutschland
Email: [email protected]
Tel: +49 203 7684-0
Website: baeko.it.com

BÄKO-ZENTRALE eG is a cooperative for the bakery and confectionery trade. Our services include:

• Central settlement (Zentralregulierung) for member businesses and their suppliers
• Del credere protection of receivables
• Supply of goods and raw materials, ingredients and packaging
• Technology and equipment, including ovens and shop fittings
• BÄKO-PAY cashless payment solution
• Digital solutions and expert consulting for the trade

We take great care to ensure the accuracy, security and timeliness of our services.

• The scope of services depends on the agreement you conclude with us and, where applicable, on cooperative membership
• Settlement and delivery services may be affected by data supplied by third parties and by technical and logistical conditions
• Specific services, conditions and responsibilities are set out in the applicable agreement

Nothing on this website constitutes a binding offer. The scope and terms of any service are governed by the applicable contract and conditions.

Your first consultation with BÄKO is free of charge and carries no obligation to conclude a contract. During the consultation, we will:

• Discuss your business needs and objectives
• Explain the goods and services we offer
• Outline the prices and conditions that would apply
• Answer your questions about goods, settlement, technology and digital solutions

If you choose to work with us, we will provide you with clear information on prices and the applicable conditions before any service begins.

The first consultation is free. Prices for goods and services depend on the scope, the products and the solution you choose. All prices and conditions will be explained clearly and transparently before you decide to proceed, and you will receive the applicable terms in writing.

BÄKO provides its services with due care based on the information you provide and the applicable agreement. We make reasonable efforts to ensure quality and timeliness, but we do not guarantee:

• The correctness of data supplied by you or third parties
• Outcomes that depend on technical, logistical or third-party conditions

Our liability is governed by the applicable agreement and applicable law. BÄKO shall not be liable for losses arising from incomplete or incorrect data provided by you, except in cases of proven negligence or willful misconduct.

We maintain strict confidentiality regarding your business and personal information, in accordance with our Privacy Policy and applicable data protection regulations. We will not disclose your information to third parties except:

• With your explicit consent
• To service providers and partners bound by confidentiality obligations
• When required by law or regulation

The information on this website is provided for general informational purposes only and does not constitute a binding offer or advice. We make reasonable efforts to keep the information current, but it may not reflect the most recent developments.

Any service is governed by the applicable contract and conditions.

If you have a complaint about our services, please contact us in writing at:

Email: [email protected]
Postal: BÄKO-ZENTRALE eG, Am Kiekenbusch 4, 47269 Duisburg, Deutschland

We will acknowledge receipt within 5 business days and provide a full response within 30 days. If you are not satisfied with our response, you may escalate your complaint to the German Federal Financial Supervisory Authority (Bundesanstalt für Finanzdienstleistungsaufsicht – BaFin) or seek independent legal advice.

These Terms of Service are governed by German law. To the extent permitted by law, any disputes arising from these terms or our services shall be subject to the jurisdiction of the courts competent for the registered office of BÄKO-ZENTRALE eG in Duisburg, Germany.

We reserve the right to update these Terms of Service at any time. Material changes will be notified to existing clients and members. Your continued use of our services after such changes constitutes acceptance of the updated terms.

For questions about these Terms of Service, please contact us at:
Email: [email protected]
Tel: +49 203 7684-0
Address: Am Kiekenbusch 4, 47269 Duisburg, Deutschland